Refund policy
Returns
You will receive a notification when your order ships. Contact me if, for any reason, you'd like a refund before that point. Unfortunately, I am unable to accept returns after orders ship unless the there is something wrong with the item.
If you have any issues with your order, please contact me at stacey@staceofspades.com and I will get back to you as soon as possible!
Refunds (if applicable)
Once your return request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at stacey@staceofspades.com.
Exchanges (if applicable)
I can only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at stacey@staceofspades.com.